phl163 Privacy Policy

01 Overview

phl163 respects the privacy of everyone who uses the platform. This Privacy Policy applies to all registered players and visitors to the phl163 website and app, regardless of whether you are based in Manila, Cebu, Davao, or anywhere else in the Philippines.

By registering an account or using the phl163 platform in any capacity, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described here. If you do not agree, please discontinue use of the platform.

This policy is read together with the Terms and Conditions. In the event of any conflict between the two documents, the Terms and Conditions will take precedence.

02 Data We Collect

phl163 collects personal information in order to operate the platform, verify player identity, process transactions, and provide customer support. The types of data collected include:

phl163 does not collect sensitive personal information beyond what is necessary for identity verification and regulatory compliance. You are not required to provide information beyond what is asked during the registration and KYC process.

03 How We Use Your Data

The personal data collected by phl163 is used for the following purposes:

• Account management — creating and maintaining your registered account, processing login authentication, and managing OTP verification
• Identity verification (KYC) — confirming your age (21+), identity, and eligibility to use the platform under applicable rules
• Transaction processing — handling PHP deposits and withdrawals through local payment channels including online banking, bank transfers, and e-wallets
• Platform security — detecting fraudulent activity, identifying multiple accounts, and protecting against unauthorised access
• Customer support — responding to your queries and resolving account issues
• Platform improvement — analysing usage patterns to improve the phl163 experience for Filipino players
• Responsible gaming — monitoring usage patterns to support early identification of problem gaming behaviour
• Legal and compliance obligations — maintaining records as required under applicable laws and regulations

04 Data Sharing and Disclosure

phl163 does not sell your personal information to any third party. Your data may be shared in limited circumstances as described below:

• Payment processors — financial data is shared with the payment service providers that process your PHP transactions. These providers operate under their own privacy and security standards.
• Identity verification services — identity data may be passed to third-party KYC service providers to confirm your identity during account registration or account review.
• Technology and platform providers — service providers that support the technical operation of the phl163 platform may have access to certain usage and technical data in the course of providing their services.
• Legal requirements — phl163 may disclose data to law enforcement or regulatory authorities when required to do so by applicable law, court order, or in response to a formal legal request.
• Fraud prevention — in cases of suspected fraud, money laundering, or multi-accounting, relevant data may be shared with relevant authorities or anti-fraud services.

All third parties who receive data from phl163 are expected to handle it in a manner consistent with applicable data protection requirements. phl163 does not authorise third parties to use your data for their own independent marketing or commercial purposes.

05 Cookies and Tracking Technologies

phl163 uses cookies and similar technologies to keep your session active, remember your preferences, and analyse how the platform is used. Cookies are small data files stored on your device when you visit the platform.

The types of cookies used on phl163 include:

• Essential cookies — required for the platform to function, including session management and login authentication. These cannot be disabled without affecting your ability to use the platform.
• Functional cookies — remember your preferences such as language settings and game display options.
• Analytics cookies — help phl163 understand how players use the platform, which pages are visited most, and where performance can be improved. Data collected is aggregated and anonymised.

06 Data Security

phl163 implements technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or disclosure. These measures include:

• SSL encryption — all data transmitted between your device and the phl163 platform is encrypted using SSL (Secure Sockets Layer) technology
• OTP authentication — login and sensitive account changes require one-time password (OTP) verification sent to your registered mobile number
• Access controls — internal access to personal data is restricted to authorised personnel who need it to perform their duties
• Account monitoring — the platform monitors for unusual account activity and may apply additional verification steps if suspicious activity is detected

While phl163 takes data security seriously, no platform can guarantee absolute security. You are also responsible for keeping your account credentials — including your password and OTP codes — confidential. Do not share these with anyone, including people claiming to represent phl163 support.

07 Your Rights Over Your Data

As a registered player on phl163, you have the following rights regarding your personal data:

• Access — you may request a copy of the personal data phl163 holds about you
• Correction — if any of your personal data is inaccurate or incomplete, you may request that it be corrected
• Deletion — you may request deletion of your personal data, subject to legal and regulatory retention obligations that require certain records to be kept
• Restriction — in certain circumstances, you may request that phl163 limit the processing of your data
• Portability — you may request a copy of your data in a structured, commonly used format
• Objection — you may object to the processing of your data for certain purposes, including analytics

To exercise any of these rights, contact the phl163 support team at [email protected]. Requests will be reviewed and responded to within a reasonable timeframe. Note that some requests may be limited by legal obligations — for example, transaction records may need to be retained for a defined period regardless of a deletion request.

08 Data Retention

phl163 retains personal data for as long as your account is active and for a period after account closure, as required by applicable legal and operational obligations. The general retention periods are:

• Account and identity data — retained for the duration of account activity and for a period following account closure to comply with applicable requirements
• Transaction records — PHP deposit and withdrawal records are retained as required under relevant financial record-keeping obligations
• Support communications — retained for a period necessary to resolve disputes and maintain quality records
• Technical and usage data — retained in aggregated or anonymised form for platform analysis purposes

Once data is no longer required for any of the above purposes, phl163 will take reasonable steps to delete or anonymise it securely.

09 Minors and Age Restriction

phl163 does not knowingly collect personal data from individuals under 21 years of age. The platform is strictly for adults aged 21 and above. Age verification is part of the KYC process, and any account found to belong to a person under 21 will be closed immediately.

If you believe that a minor has registered on phl163 or provided personal data to the platform, please contact [email protected] immediately so that the account can be reviewed and the data removed.

10 Changes to This Privacy Policy

phl163 may update this Privacy Policy from time to time to reflect changes in platform operations, data practices, or applicable legal requirements. When updates are made, the revised policy will be published on this page with an updated "Last updated" date.

Continued use of the phl163 platform after any update constitutes your acceptance of the revised Privacy Policy. For material changes that significantly affect how your data is used, phl163 will make reasonable efforts to notify registered players through the platform or via their registered contact details.

11 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, you can reach the phl163 team at:

For general platform questions, you can also visit the FAQ page. For information about how phl163 handles responsible gaming, visit the Responsible Gaming page.